Primrose Home Help offer a free face to face Assessment where one of our Manager’s will come to your home at a time and day convenient for you.
We like to know as much about you or your loved one beforehand as this will be helpful if you need to bring forward the potential start date, however it is completely fine if you’re not comfortable giving too much information over the phone.
During the Assessment, our Manager will listen to what you need and expect from us whilst also making suggestions at the same time as to how we can make a Care Plan that suits your current and future needs.
Over time, we understand things can change so we try to be as flexible as possible if your schedule needs to change. Due to this, we offer regular Reviews where our Managers will come and visit you to discuss any potential changes that may be needed and adjust your Care Plan accordingly.
These Assessments can take anywhere between 30-60 minutes and are always very relaxed but informative. If you would prefer to have a family member or a friend with you then we welcome this. We accept calls from relatives, friends or any local services that would like further information.